Primary Responsibilities:
- Must be from Facility Service Industry only
- Monitor and drive regional operations.
- Design and implement operational processes, systems, and policies.
- Ensure quality standards and conduct training.
- Plan and execute client connect programs.
- Manage P&L and budget.
- Achieve business growth targets.
- Ensure smooth backend support.
- Evaluate departmental performance.
- Implement automation in operations.
- Support DSO targets.
Secondary Responsibilities:
- Conduct site surveys and audits.
- Monitor quality and conduct training.
- Plan client engagement programs.
- Conduct regular account reviews.
- Control expenses and budget.
- Drive process improvements.
- Strategically streamline operations.
- Ensure timely reporting.
- Manage inventory effectively.
Profile Mix:
- Bachelor’s degree.
- 5+ years of operations management experience.
- Strong leadership and communication.
- Budget monitoring and P&L analysis skills.
- Client relationship management expertise.
- Automation knowledge.
- Detail-oriented and organized.