Key Responsibilities
1. Leadership and Team Management:
o Lead, mentor, and manage a team of SOC analysts and engineers.
o Oversee the daily operations of the SOC, ensuring effective monitoring, detection, and response to security incidents.
o Develop and implement training programs to enhance team skills and knowledge.
o Conduct regular performance reviews and provide constructive feedback to team members.
2. SOC Operations Management:
o Manage end-to-end SOC operations, including threat monitoring, incident response, and vulnerability management.
o Ensure the SOC operates 24/7, maintaining a high level of readiness and responsiveness.
o Develop and enforce SOC policies, procedures, and standards to ensure compliance with industry best practices.
o Continuously evaluate and improve SOC processes and technologies to enhance efficiency and effectiveness.
3. Client Management:
o Oversee security operations for a portfolio of 15+ clients, ensuring their security needs are met.
o Serve as the primary point of contact for clients, addressing their concerns and requirements.
o Prepare and deliver regular reports to clients on security posture, incidents, and improvements.
o Foster strong client relationships and ensure high levels of client satisfaction.
4. Incident Management:
o Lead the incident response team in investigating and mitigating security incidents.
o Coordinate with internal and external stakeholders to manage and resolve incidents.
o Conduct post-incident analysis and develop action plans to prevent future occurrences.
o Maintain incident documentation and ensure lessons learned are incorporated into SOC processes.
5. Strategic Planning and Execution:
o Develop and execute the SOC strategy in alignment with organizational goals.
o Identify and implement new security technologies and solutions to enhance SOC capabilities.
o Stay updated with the latest security trends, threats, and technologies to ensure the SOC remains at the forefront of cybersecurity.
o Manage the SOC budget, ensuring efficient allocation of resources.
6. Compliance and Risk Management:
o Ensure SOC operations comply with relevant regulations, standards, and frameworks (e.g., ISO 27001, NIST, GDPR).
o Conduct regular risk assessments and audits to identify and address potential security gaps.
o Collaborate with other departments to ensure overall organizational security posture.
Qualifications
• Bachelor’s degree in Computer Science, Information Security, or a related field. Master’s degree preferred.
• Minimum of 12+years of experience in cybersecurity, with at least 3 years in a SOC management role.
• Proven experience in managing end-to-end SOC operations and handling security incidents.
• Strong leadership and people management skills, with experience leading a team of 20+ members.
• Extensive knowledge of security technologies, tools, and processes.
• Excellent communication and client management skills.
• Relevant certifications such as CISSP, CISM, or CISA are highly desirable.
Key Competencies:
• Strong analytical and problem-solving skills.
• Ability to work under pressure and manage multiple priorities.
• Proactive and results-oriented approach.
• Excellent interpersonal and communication skills.
• High level of integrity and professional ethics.
Benefits Offered
• Insurance – Group Medical Coverage, Group Personal Accident,
• Rewards and Recognition Program, Employee Referral Program, Wellness Program, and CSR Initiatives
• Maternity and Paternity Leaves
• Company Sponsored Certification Program
• Learning/Development Courses, Cross Skill, Mentorship, and Leadership Programs
• Quarterly Performance Feedback Sessions
• Savings, Investments, and Retirement Benefits
• Company Onsite / Fun Events